To Whom It May Concern:
I am delighted to be able to tell you about my complete satisfaction with Reliable Living. The company has made it possible for me now to contemplate staying in my beloved, book-lined apartment as I grow still older: I will be 80 at my next birthday. I suffer with bad arthritis. I need a cane in the apartment and a walker outside. My mobility is quite impaired.
For Reliable, Ronny and Daniel Wiskin came and assessed my space for danger spots, present and future, and recommended a number of alterations. I found them both professional, knowledgeable, and extremely helpful, as well as being polite, kind, generous, and considerate. I greatly appreciated their attention to detail and acute observation, as well as their automatic clean-up after their work. Among other things, they installed grab bars & slip-free floor covering in bathrooms where needed, taped down carpets, installed a toilevator to raise the toilet, put wooden risers under the legs of the stationary furniture, and re-arranged the shower to make it easier for me to use. All in all, my living space is now infinitely easier for me to live in.
Ronny and Daniel Wiskin are indeed, as they say, reliable. In addition they are efficient and honest. Thus, I recommend Reliable Living to you without reservation.
Johanna H. Stuckey, Ph.D., – January 4, 2013
Retired Professor, York University
“Quality workmanship, complete and on time, what more can one want in a renovation. Pleasure to work with.”
M Lampert – May 11, 2010
I am very pleased with the way Reliable Independent Living Services handled my shower installation. They lived up to every one of their promises, from start to finish.
Gene, Toronto, Ontario – January 8, 2005
I used to need help getting in and out of my bathtub. With my new Euromax shower I have the ability to take showers on my own, whenever I want.
Ruth, Toronto, Ontario – March 26, 2005
My children are so much happier with me having a shower that’s safe, Reliable has given my family a real sense of security with my barrier free washroom and automatic door opener.
Irene, Toronto, Ontario – May 16, 2005
I was very satisfied with the work and the personnel.
Jack, Toronto, Ontario – August 28, 2006
It has been an extreme pleasure to partner with Reliable Independent Living Services on many renovation projects. Together, we allow for better accessibility and safety in our clients’ homes. Ronny Wiskin and his team deliver top-notch quality projects and quality service. It’s extremely satisfying to work with a group that has standards as high as ours. Keep up the great work!
John Tom – Franchise Owner MEDIchair Barrie, Ontario – September 15, 2006
“Ronny was a great resource for me on a recent presentation I developed on fall prevention at home. He is both knowledgeable and passionate on the topic. I would recommend Reliable Living as a trusted source of information and service when considering making senior-friendly modifications to your home.”
Eric Vengroff , Vice President & General Manager, CARP, A New Vision of Aging for Canada – May 9, 2010
“I found Reliable to be personable and caring to me a disabled person with whom they provided a porch lift for my wheel chair and a roll in shower to make my life so much easier. They do excellent work with wonderful results. I would recommend Reliable to anyone needing their services.”
Top qualities: Great Results , Expert , High Integrity
C Wesley – May 8, 2010
“Ronny is a very caring, hard-working individual who has his client’s best interest at heart. He strives to provide the best environments for the people he does work for, keeping their safety and security at the forefront of all renovations Reliable is involved in.”
S Levitsky , Principal , Solutions for Living – August 4, 2009
“We have worked with Ronny over a period of 17 years on various general construction projects. He has always provided a comprehensive service with good value for the expenditure.”
Top qualities: Personable , Good Value , On Time
Tom Gluck, Gluck Architect – August 4, 2009
“I had the opportunity to work with Mr. Wiskin during the fall of 2006 when I designed and developed a preliminary franchisee training curriculum for Reliable Living. Mr. Wiskin is a very dedicated business owner that delivers excellent customer service to his clients. His compassion and patience for the elderly and those with special needs does not go un-noticed. If you are in need of barrier free design for your loved ones or for yourself, without reservation, I would highly recommend you give Mr. Wiskin a call. His collaborative team of professionals in Occupational Therapy, Barrier Free Design and General Contracting will take excellent care of you!”
Paul Bleier , Consultant , Hay Group – June 19, 2008
“Ronny is upfront and honest and extremely generous with his time and expertise in his field. I benefit from Ron’s deep understanding of accessibility solutions for independent living. I thank him for making me a better Adaptive Technology Teacher.”
D Oppenheimer , Adaptive Technology Teacher and Consultant – June 19, 2008
“Ronny is a pleasure to work with. He is reliable, honest, and on time with all the projects he has done for our company. I would not hesitate to recommend Ronny and his company for any barrier-free construction or general contracting work you need done.”
Top qualities: Great Results , Expert , High Integrity
Jerry Bader – May 23, 2008
I’m very pleased in all aspects of the undertaking involving Reliable Independent Living Services (Reliable).
- Reliable provided me with the lowest estimate among 2 other competitors.
- Reliable provided me with a time line that they kept, in spite of of a delay in the arrival of an imported fiberglass shower unit needed for the project.
- Reliable responded promptly to all calls / inquiries made by me during the renovation.
- Reliable proved to be quite flexible as when, for instance, an unforseen problem appeared, and an adjustment in the plan became necessary.
- In spite of a major indoor renovation, “Reliable” was able to leave the interior of the house very clean at the end of each day.
- The work was done quite neat and met my satisfaction.
- I would have no hesitation in contacting “Reliable” if I need further renovation in the future.
- With the suggestions of an occupational therapist, “Reliable” was able to maximize the potential of my home to meet the needs of my wheelchair – bound wife.
I wrote this note eight months after the work was completed (over an entire winter) and am as pleased now as I was in October 2006.
P.S. I have no problem if you wish to have prospective clients’ look at the job you did.
B.Mathoo Scarborough, Ontario – March 18. 2006
Ronny, himself, is very personable and reliable, he truly personifies his company name, ‘Reliable’. He was a pleasure to deal with as he was compassionate, knowledgable and helpful throughout the process. The work in my Mother’s apartement was done professionally and in a timely fashion. My phone calls were returned promtly and all matters were addressed completely and efficiently. I highly recommend Reliable as a company with competitive pricing, knowledgable and caring staff, and quality service.
Susan C Toronto, Ontario – May 31, 2006
I would like to take this opportunity to thank Ronny and his team for making a dream come true. Because of health issues & loss of mobility I can no longer safely use a bathtub. A full barrier free shower custom sized for me with grab bars & an accessible shower faucet, has made my life easier, saving over use of my joints. Also a wonderful custom vanity was designed to accommodate my unique size of 3’3″.
Ronny and his work crew thought outside of the box because of my size & limitations. Everyone was most pleasant and very dependable working on this job. I would highly recommend this company to anyone.
Susan F Scarborough, Ontario – May 31, 2006
Thank you, for your contribution in terms of consulting services to our building of a Barrier-Free washroom and shower at our community drop in Centre. Your community minded donation of your time and expertise is greatly appreciated.
Feel free to use this letter in meeting with potential clients so they can know that they are dealing with “one of the good guys” in the contracting world. We wish you success in your business service to our community and thank you again for your support.
The Parkdale Activity & Recreation Centre – October 21, 2008